Payment method and timing
Credit cards
: Visa, Mastercard, JCB, American Express, Apple Pay, and Google Pay are accepted. Payment is in one lump sum only. Payment is due on the date of debit from each credit card company.
Bank transfer :
The payment procedure is made through the payment service " KOMOJU ". Please follow the on-screen instructions. Payment is due within 7 days. Bank transfer fees are the responsibility of the customer. If payment is not confirmed by the deadline, your order will be automatically cancelled. If you wish to cancel your order, please contact us at "info@waaa-weareallanimals.com". Orders are not confirmed until payment is received, and will be cancelled if the product is sold out by the time payment is received.
Payment is due on the date of debit by each credit card company. A separate payment fee will be charged. 190 yen) (190 yen) * Payment fee will be charged separately (190 yen)
Convenience store payment :
Payment is processed through the " KOMOJU" payment service. You can choose to pay at Lawson, FamilyMart, Ministop, Daily Yamazaki, and Seicomart. Please follow the instructions on the screen. The payment deadline is 3 days. If payment is not confirmed by the deadline, your order will be automatically cancelled. If you wish to cancel your order, please contact us at " info@waaa-weareallanimals.com". Also, your order is not confirmed until we receive your payment, and will be cancelled if the item is sold out by the time we receive your payment.
Payment fee will be charged separately (190 yen). A separate payment fee will be charged (190 yen) 190 yen) * A separate payment fee will be charged (190 yen) (190 yen) * A separate payment fee will be charged (190 yen).
Smartphone payment (PAYPAY, Paidy, LINE Pay, Pay Easy, au Pay)
Payment service "KOMOJU KOMOJU Payment is made via the "KOMOJU" payment service. Please follow the instructions on the screen.
Shipping and Delivery
We will ship your order by Yamato Transport.
A tracking number will be emailed to you after your order is shipped. Orders are usually shipped in 1-3 business days ( except for pre-order/to-order items ) .
Delivery
1-3 days
Shipping (tax included): Nationwide flat rate: ¥880 (excluding
remote islands )
Remote islands will be contacted separately.
Shipping
holidaysSaturdays, Sundays, national holidays, and year-end and New Year holidays
Required charges other than product price:
Free shipping for orders over 15,000 yen (domestic shipping only )
Returns and Exchanges
We do not accept returns or exchanges due to customer convenience, such as wrong size or image. Please note that imported items may have scratches or stains from long-distance shipping and are not eligible for returns or exchanges. If an item is returned due to the recipient's long-term absence, non-payment, etc., we will refund the product price, but the customer will be responsible for shipping charges.
Return address:
Villa Moderna A-705, 1-3-18 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan (in SUN/Kakke K.K.)
Damage or loss
WEAREALLANIMALS is not responsible for any damage or loss that may occur while the goods are in transit. In the event of problems in delivery, as a rule, the recipient must contact the delivery service provider.
Distributor
WEAREALLANIMALS
Headquarters
1-16-22 #507 Minamikarasuyama, Setagaya-ku, Tokyo 157-0062
Business office
Villa Moderna A-705, 1-3-18 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan (in SUN/Kakke K.K.)
Telephone number
03 4361 4005
E-mail address
info@waaa-weareallanimals.com
General Operation Manager
Tatsuya Hirasawa
