Shopping Guide

Japan domestic shipping
Method and timing of payment

Credit card :
Visa, Mastercard, JCB, American Express, Apple Pay, and Google Pay are accepted.
Payment is in one lump sum only. Payment is due on the date of debit from each credit card company.

Bank transfer :
Payment is processed through the KOMOJU payment service. Please follow the on-screen instructions. Payment is due within 7 days. Bank transfer fees are the responsibility of the customer. If payment is not confirmed by the deadline, your order will be automatically cancelled. If you wish to cancel your order, please contact us at "info@waaa-weareallanimals.com". Orders are not confirmed until payment is received, and will be cancelled if the product is sold out by the time payment is received.
Payment is due on the date of debit by each credit card company. A separate payment fee will be charged. 190 yen) (190 yen) * Payment fee will be charged separately (190 yen)

Convenience store payment :
Payment is processed through the " KOMOJU" payment service. You can choose to pay at Lawson, FamilyMart, Ministop, Daily Yamazaki, and Seicomart. Please follow the instructions on the screen. The payment deadline is 3 days. If payment is not confirmed by the deadline, your order will be automatically cancelled. If you wish to cancel your order, please contact us at " info@waaa-weareallanimals.com". Orders are not confirmed until payment is received, and will be cancelled if the product is sold out by the time payment is received.
Payment fee will be charged separately (190 yen). A separate payment fee will be charged (190 yen) 190 yen) * A separate payment fee will be charged (190 yen) (190 yen) * A separate payment fee will be charged (190 yen).

Smartphone payment (PAYPAY, Paidy, LINE Pay, Pay Easy, au Pay)
Payment service "KOMOJU KOMOJU Payment is made via the "KOMOJU" payment service. Please follow the instructions on the screen.


Consumption Tax
In addition to the product price, sales tax will be charged.

Shipping

Free shipping for orders over 15,000 yen (including tax) (domestic shipping only )

Shipping carrier
Yamato Transport

Shipping company
Yamato Transport

Shipping and delivery time
Products will be shipped by courier service. A tracking number will be emailed to you after shipping. Orders are usually shipped within 1-3 business days ( except for pre-order items) .

Returns and Exchanges
We do not accept returns or exchanges for customer convenience, such as wrong size or image. Please note that imported items may have scratches or stains from long-distance transportation and are not eligible for return or exchange. If an item is returned due to the recipient's long-term absence or non-payment, we will refund the product price, but the customer will be responsible for shipping charges.

Return address
Villa Moderna A-705, 1-3-18 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan (in SUN/Kakke K.K.)

For international shipping, please check our international shipping page.